Custom builds · Design-partner engagements

If we haven't shipped it yet, we'll build it with you.

Quarterly design-partner slots for businesses with a real, expensive, repeated job we haven't productized — and that want a small lab to own it end-to-end. Scoped engagement. Operating handoff included. You walk away owning the system.

How a custom build works

Four phases, twelve weeks.

We don't do open-ended consulting. Every design-partner engagement is a fixed shape with a defined exit.

Week 1–2 · Scope

Define the job.

Two weeks of paired discovery. We map the repeated work, the data shape, the compliance gates, the success metric. You sign off on the scope before anything else starts.

Week 3–6 · Build

Ship a v1.

Four weeks to a working system in your environment. Real data. Real outputs. Iterate weekly with your operating team. Honest demos, no green-field theatre.

Week 7–10 · Operate

Run it together.

Four weeks of co-operation. The lab carries the pager. Your team learns the system. We tune compliance gates, fix edge cases, harden the loop.

Week 11–12 · Handoff

Your system, your IP.

You take ownership. Code, models, dashboards — all transferred. We stay on retainer if you want it. If not, we hand the keys over cleanly.

Shapes we've shipped

Three real engagements, three real systems.

Healthcare network · 11 clinics

Triage agent for inbound patient requests.

Parses inbound emails and form submissions, routes to the right clinic based on location, insurance, and reason, and drafts the first response with consent baked in. Cut intake admin time by half.

Outcome — patient-first triage, audit-clean.
Cross-border e-commerce · 80+ SKUs

Listing localization pipeline.

Same SKU, three markets (US, CA-EN, CA-FR), each with platform-specific rules and language nuances. The pipeline regenerates every listing weekly, gated through five compliance checks before publish.

Outcome — three markets, one catalog, zero drift.
Voice clinic · multilingual

Aria voice agent · EN + FR-CA.

After-hours inbound calls answered in the caller's language, qualified, booked into the clinic's calendar, with a same-night confirmation text. Designed for community clinics serving Quebec and Toronto.

Outcome — every call answered.
Slot intake

Three design-partner slots per quarter.

Engagements start on a quarter cadence. Currently scoping for the next quarter. If your business has a real, repeated, expensive job that nobody's productized yet — and you want a small lab to own it end-to-end — send a note.

"The future of business AI isn't a louder chatbot. It's quieter infrastructure — the kind you stop noticing, because it's just doing the work."— Nik · Founder · eVamb Technologies
Read the founder note